1. How many different services do you offer to your clients?
1-5
6-10
11-15
16 or more

2. Do you receive continuing education in every area of your practice?
Yes
No

3. How many clients do you serve?
5-15
16-25
26-35
36 or more

4. Do you have an assistant?
Yes
No

5. Do you outsource any work or projects?
Yes
No

6. Are those you outsource to properly insured?
Yes
No

7. With how many different types of businesses do you consult? (Ex. Medical, Dental, property manager, real estate, etc.)
1-2
3-5
6 or more

8. Do you send follow up letters to clients verifying understandings & recommendations?
Yes
No

9. Do you document conversations internally with dates, times, specifics?
Yes
No

10. Do you provide billing estimates?
Yes
No

11. Do you send interim billing statements?
Yes
No

12. Do you make certain the client understands his/her payment obligations and the consequences for not meeting them?
Yes
No

13. If a client doesn’t pay you on a timely basis, do you?
Send to Collection
Contact Client
Ignore

14. When you take on a new client do you use an engagement letter?
Yes
No

15. If so, do you include the following?
Specific notation of duties;
The scope of your responsibility;
The scope of the client's responsibility;
Disclaim things you can't be responsibility;

16. If you provide accounting services do you disclaim responsibility for embezzlement?
Yes
No

17. Do you recommend to your clients to have personnel bonded?
Yes
No

18. Are problems and concerns communicated directly to the client, or to his/her business manager or someone else?
Directly to client
Business Manager
Other

19. If serious do you also speak directly with the client?
Yes
No

20. Do you follow up serious problems or concerns in writing?
Yes
No

21. Are recommendations concerning specific issues reduced to writing?
Yes
No

22. When relying on the client and/or their staff for information do you disclaim responsibility for their errors?
Yes
No

23. If you are uncertain as to any area or recommendation do you recommend the use of another consultant with the necessary expertise?
Yes
No

24. Do you leave legal work to attorneys?
Yes
No

25. Do you instruct your staff to respect the client’s privacy and to keep information confidential?
Yes
No